Service Points
To improve speed of service in environments where a single user manages multiple service points, the user has the ability at the POS to choose the applicable service point from which to operate.
In environments where the POS is connected to Drive Thru Director (DTD), a picture of all vehicles at all service points is provided to allow the user to determine which guests have the longest waiting time, so their orders may be entered first.
In other environments, the user can choose to interact with multiple service points based on their respective volume.
Order Destination Configuration
From the General page of the Order Destinations editor, identify the ordering and/or fulfillment service points that are allowed for an order destination.
Order Screen Configuration
From the Service Points section of the Open Order Screens editor, identify the ordering and/or fulfillment service points that are allowed for an open order screen.
Terminals Configuration
From the General page of the Create Terminal editor, select the Default Service Point for a terminal.
Create Service Point
→ → → → →
To create a service point:
From the Service Point List homepage, select New Service Point.
From the menu pane on the left, select a page and define the respective settings.
The following introduces the pages of the Service Point editor.
Page
Description
Define general settings about a service point, including the name, type, and Check-In Order Lane.
Associate peripheral devices with a service point.
General
From the General page of the Service Points editor, define general settings about a service point, including the name, type, and Check-In Order Lane:
Setting | Description |
|---|---|
Name | Service point name |
ID | Unique ID for service point |
Display Name | Name used to identify service point on displays |
Short Name | Short name for service point |
Vision Zone ID | ID used to identify service point in Vision Zone |
Active | Toggle Active if service point is available for use at the site |
Type | Select the applicable service point type:
|
Check-In Order Lane | Open order lane used to check-in online orders See Open Orders. |
Check-In Order Destinations | Identify order destinations used for online order check-in:
|
Peripherals
From the Peripherals page of the Service Points editor, associate peripheral devices with a service point.
From each dropdown in the Peripherals section, select the peripheral device to assign to the service point.